Terms of service

Terms and Conditions

1. Scope of Application

These Terms and Conditions (T&C) apply to all orders placed through our online shop. Our online shop is exclusively intended for consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession. An entrepreneur is a natural or legal person or a legally capable partnership acting in the exercise of their commercial or independent professional activity when concluding a legal transaction.

2. Contracting Parties, Formation of Contract, Correction of Entries

The purchase contract is concluded with SLIM DSGN.

By listing the products in our online shop, we make a binding offer to conclude a contract for these items. You may initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. The contract is concluded when you click the order button to accept the offer for the products contained in the shopping cart. Immediately after submitting your order, you will receive a confirmation email.

3. Contractual Language, Storage of Contract Text

The language(s) available for the conclusion of the contract: German, English

We store the contract text and send you the order details along with our T&C in text form. You can view the contract text in our customer login area.

4. Delivery Conditions

Delivery Options

We ship products to the delivery address specified during the ordering process.

We only deliver via shipping. Unfortunately, local pick-up of the goods is not possible.

We do not deliver to packing stations (Packstationen).

5. Payment

The following payment methods are generally available in our shop.

Credit Card
You provide your credit card details during the checkout process. Your card will be charged immediately after placing the order.

SEPA Direct Debit
By submitting the order, you grant us a SEPA direct debit mandate. We will inform you about the date of the account debit at least one banking business day in advance (known as pre-notification). A banking business day is any working day except Saturdays, nationwide public holidays, as well as December 24 and 31 of each year. The account will be debited before the goods are shipped.

PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, log in with your credentials, and confirm the payment instruction. The transaction is processed by PayPal immediately after the order is placed. You will receive further instructions during the checkout process.

PayPal may offer additional payment options in the customer account to registered users selected based on its own criteria. We have no influence over these options; any individually offered payment arrangements solely affect your legal relationship with PayPal. For more details, please check your PayPal account.

6. Warranty and Guarantees

6.1 Statutory Warranty Rights

Statutory warranty rights for defects apply.

6.2 Guarantees and Customer Service

Information regarding any applicable additional commercial guarantees and their exact terms can be found next to the respective product and on dedicated information pages within the online shop.

7. Dispute Resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.